Terms of service.

While we strive for excellence in our work, achieving a 100% guarantee on stain and blemish removal is not always possible. Factors such as the age, condition, and nature of the stains, scratches, or swirls can influence the results. We will make every reasonable effort to achieve the best possible outcome.

STAIN REMOVAL DISCLAIMER:

We offer shampooing and steam extraction detail packages to address stains on your vehicle's interior. However, please be aware that not all stains may be completely removable. Stains caused by substances like dog saliva, sunscreen, or sweat with chlorine from pools can be challenging to eliminate, and their removal is not guaranteed. Factors such as the age, condition, and nature of the stains can influence the results. We will make every reasonable effort to achieve the best possible outcome.

RESIDUAL PARTICLES DISCLAIMER:

Please be aware that even after thorough vacuuming, minor particles, fuzz, and hair may still be present in your vehicle's interior. These small and hard-to-reach items can be challenging or impossible to completely remove, and their presence may persist despite our best efforts.

GENERAL LIABILITY WAIVER:

By signing this contract, you acknowledge and agree that High Tone Mobile Detailing and its employees, agents, or contractors shall not be held liable for any damages, losses, or injuries to your vehicle or any personal items left in your vehicle during the detailing process. This includes, but is not limited to:

Mechanical or electrical issues arising from the detailing process

Damage to aftermarket modifications or accessories

Any pre-existing conditions or wear and tear exacerbated by the detailing process

Minor scratches, dings, or dents that may occur despite our best efforts

Damage to sensitive electronic systems or sensors

Damage resulting from the application or removal of protective films, coatings, or wraps

Issues related to the functionality of automatic windows, locks, or sunroofs

Water intrusion during washing, steam cleaning, or interior shampooing

Damages from the use of cleaning chemicals or materials, including but not limited to discoloration or fading

Malfunctions of mechanical parts or systems due to temperature or pressure changes during cleaning

Unintended damage to custom or non-standard paint jobs, wraps, or vinyl graphics

Issues arising from the detailing of convertible tops, including leaks or fabric damage

Removal or fading of previously applied treatments or coatings

Damage to vehicle trim, moldings, or rubber seals

Paint chipping, cracking, or peeling as a result of detailing processes, especially in areas with prior damage or weak adhesion

Any unforeseen damages resulting from standard detailing procedures.